At Catofy, we’re always working to make it easier for our customers to reach us, get answers, and receive support when they need it.
We’re pleased to announce an update to our customer support phone number.
📞 Our New Customer Support Number
Starting September 23, 2026, Catofy’s official customer support phone number is:
+1 (503) 994-8814
You can use this number for questions about:
- Orders and order status
- Shipping and delivery
- Product information
- Returns and refunds
- Damaged or incorrect orders
- General customer support
Our support team is available Monday through Friday, 9:00 AM – 6:00 PM Mountain Time.
Our Support Email Remains the Same
You can also continue to contact us by email:
We aim to respond to customer inquiries within 24–48 business hours.
Please Update Your Contact Information
If you have previously saved Catofy’s customer support number, please replace the old number with our new official number:
New: +1 (503) 994-8814
This updated number will be used across Catofy’s customer support and contact information.
We're Here to Help
Whether you're checking on an order, asking about a product, or need assistance with a return, our goal is to provide a straightforward and helpful customer experience.
Thank you for choosing Catofy and for being part of our growing community of pet lovers.
Catofy — Designed for Pets. Loved by People. 🐾
Need help?
📞 +1 (503) 994-8814
✉️ support@catofy.com